Maintenance Services

Pyrotec provides the following Maintenance Services from its office in The Netherlands, to facilitate the use of SPYRO software by our clients:

  • Technical support in English language by Pyrotec Engineer, over the telephone and email;
  • Configuration of models for the new furnaces added to the Application Site;
  • Reconfiguration of models in case of modifications to existing furnaces at the Application Site;
  • Supply of SPYRO software updates (within the main version number);
  • Services in case of malfunctioning of SPYRO software (including non-critical bugs);
  • Services and delivery of installation materials to change the Designated Equipment.

 

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